Are you a landlord looking for rent collection help?

Yes. Our standalone rent collection service is ideal for landlords who want professional rent collection without moving to full property management.

Yes. We help landlords monitor arrears, communicate with tenants and manage the rent collection process professionally.

Yes. Our standalone rent collection service is available to landlords across the UK, subject to our onboarding requirements.

Yes, SDM provides portfolio rent collection services for landlords with multiple properties, helping centralise rent collection, payment monitoring and reporting.

Whether you own five properties or fifty, we can provide a tailored solution designed around your portfolio.

Contact us to discuss bespoke pricing.

If a tenant has stopped paying rent or continually pays late, taking action early is often the best way to prevent the situation escalating.

Professional rent collection creates a structured process that helps landlords deal with late payments consistently and professionally.

SDM can help by:

• Monitoring outstanding rent
• Contacting tenants promptly
• Maintaining clear payment records
• Keeping landlords fully updated on the process
• Supporting discussions around repayment arrangements where appropriate
• Reviewing whether a MPTL may be suitable for eligible Universal Credit claims

Every tenancy is different, but early intervention often gives landlords the greatest opportunity to resolve rent arrears before they become more serious.

In some circumstances, landlords may be able to request a Managed Payment to Landlord (MPTL) through the Department for Work and Pensions. Approval depends on the tenant’s individual circumstances and DWP criteria.

Landlords with tenants receiving Local Housing Allowance (LHA) or other housing support can sometimes face additional administrative challenges.

Our team has experience managing benefit-supported tenancies and understands the practical issues landlords often encounter.

Whether your tenant currently receives LHA or is moving onto Universal Credit, SDM can provide practical support with monitoring payments, communicating with tenants and managing rent collection efficiently.

Managing rent collection for tenants receiving Universal Credit can involve additional administration and uncertainty, particularly if rent payments fall behind.

SDM has considerable experience supporting landlords with Universal Credit tenancies.

We can assist landlords by helping them understand:

• How Universal Credit housing costs are paid
• Alternative Payment Arrangements (APA)
• Managed Payments to Landlord (MPTL)
• Rent arrears procedures
• Tenant communication
• Ongoing rent monitoring

Where appropriate, we can assist landlords with the administration involved in requesting a Managed Payment to Landlord.

While approval always rests with the Department for Work and Pensions (DWP), having an experienced team guide you through the process can make it considerably easier to understand.

An MPTL is an arrangement where the housing-cost element of a tenant’s Universal Credit is paid directly to the landlord instead of the tenant. SDM can help landlords understand the process and assist with the administration where appropriate.

An Alternative Payment Arrangement is a change to how Universal Credit is paid in certain situations. A Managed Payment to Landlord is one type of APA available where the relevant criteria are met.